Download Subgear XP-3G

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Papesa
Posts: 6
Joined: Sun Apr 28, 2019 12:29

Download Subgear XP-3G

Post by Papesa »

Hi,
I have problem to download data from ma Subgear XP-3G.
I have error : <DC_STATUS_NODEVICE>
The message into log file is :
ERROR: No dive computer found [in uwatec_smart. c:186 (uwatec_smart_device_open)]
INFO: libdivecomputer-0.dll version: 0.7-devel

Thanks you for help
:D
divinglog
Site Admin
Posts: 5580
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Location: Coburg
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Re: Download Subgear XP-3G

Post by divinglog »

Hi

Well, the message already says it, the dive computer is not found. :wink: Make sure the irda sensor is pointing directly to the receiver, that the dive computer is switched on and that the Irda dongle drivers are working correctly. Let me know if you have still problems.

Kind regards,
Sven
Papesa
Posts: 6
Joined: Sun Apr 28, 2019 12:29

Re: Download Subgear XP-3G

Post by Papesa »

Hi Sven,
Thank you. :wink:
It finally worked. I had to change my computer and do it on W7.
On the W10, it does not work due to non present driver for that version.
Thank you.
divinglog
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Joined: Sat Feb 08, 2003 21:02
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Re: Download Subgear XP-3G

Post by divinglog »

Hi

Good to hear that it works on Windows 7, but normally it should also work on Windows 10. Try to uninstall the IRDA driver from the device manager and let Windows reinstall it. Maybe you need another dongle for Windows 10, but mine is working without problems.

Kind regards,
Sven
Papesa
Posts: 6
Joined: Sun Apr 28, 2019 12:29

Re: Download Subgear XP-3G

Post by Papesa »

Hi,
I comme back for similar probleme : There isn't Windows11 driver for IRDA dongle.
I need help :o
Thanks you all
Regards
Papesa
Posts: 6
Joined: Sun Apr 28, 2019 12:29

Re: Download Subgear XP-3G

Post by Papesa »

Hi,
I tried to upload drivers from the first link and none of them are working.
Regards
divinglog
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Re: Download Subgear XP-3G

Post by divinglog »

Have you followed the instructions from the 2nd link from Scubapro?
Papesa
Posts: 6
Joined: Sun Apr 28, 2019 12:29

Re: Download Subgear XP-3G

Post by Papesa »

Hi,
I do.
I have followed instructions from the 2nd link but it doesn't work. :? :cry:
Papesa
Posts: 6
Joined: Sun Apr 28, 2019 12:29

Re: Download Subgear XP-3G

Post by Papesa »

Hi,
I do.
I have followed instructions from the 2nd link but it doesn't work. :? :cry:
reefhound
Posts: 57
Joined: Mon May 07, 2007 01:10

Re: Download Subgear XP-3G

Post by reefhound »

I too was unable to get IRDA dongle to work in W10 after using it flawlessly for years in W7. I tried everything in the book. I had an old W7 computer I was using just for uploading dives until I switched to a Shearwater and can just import the dives from an exported db file.
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