Wisdom 3 won't sync

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schsumpster
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Joined: Mon Jul 16, 2018 01:49

Wisdom 3 won't sync

Post by schsumpster » Mon Jul 16, 2018 01:52

When I go download data from my Wisdom 3 computer, it give me an error telling me "Wisdom 3 is not found." It shows connecting to COM3. I also have a first gen Wisdom, and I can connect to it and download from it just fine.

Any idea what could be wrong?

Thanks,
Brian

divinglog
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Re: Wisdom 3 won't sync

Post by divinglog » Mon Jul 16, 2018 22:16

Hi Brian

Are you sure COM 3 is the correct port? Does it show up when you connect the dive computer? Please make sure the driver is installed correctly for this computer (have a look into the device manager). If not, install the manufacturer software which usually contains the drivers. Try also the download with the manufacturer software to see if that works.

Let me know if you have still problems with downloading.

Kind regards,
Sven

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