Pairing a New Iphone

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bluepippa
Posts: 2
Joined: Sat Mar 17, 2012 05:44

Pairing a New Iphone

Post by bluepippa »

Hi.
I have recently changed iphones and since restoring my settings to the new phoen I cant get the sync to work.
DL5 sees the phone but continually comes up with network error when i try to send my pc log to the iphone.

I assume its because the new phone never got paired,

Is there a way of repairing the phones pairing. Or wont this solve my issue.

cheers
Daryl

rene
Posts: 65
Joined: Sun Sep 12, 2010 19:07
Location: France

Re: Pairing a New Iphone

Post by rene »

Hello,

You can try to restart your Wi-Fi router (see also : viewtopic.php?f=7&t=1638)

rené

bluepippa
Posts: 2
Joined: Sat Mar 17, 2012 05:44

Re: Pairing a New Iphone

Post by bluepippa »

Hi,

I have tried resetting wifi router, but it doesnt help.
The DL5 software identifies the iPhone, so I assume it is paired ok... When you try to send data to the iPhone however,you get the "converting" text and the blue line advances, however when the blue line gets to 100% everything sits there for 2 minutes before a network error appears...

Any more suggestions?

divinglog
Site Admin
Posts: 5176
Joined: Sat Feb 08, 2003 21:02
Location: Coburg
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Re: Pairing a New Iphone

Post by divinglog »

Hi

The pairing happens after the connection is made, so the problem is in the network communication. In most cases resetting the router fixes the problem, but you tried that already. Make also sure that no firewall is blocking Diving Log on your PC, but I think you've changed nothing on your PC, so we can exclude that, too.

Another possibility is that you've connected your iPhone to another network, make sure that iPhone and PC are in the same network.

Kind regards,
Sven

olife
Posts: 1
Joined: Sat Jan 25, 2014 16:14

Re: Pairing a New Iphone

Post by olife »

I have exactly the same problem. I use the same network, install Safari, Divelog new. no firewall.
But no sync.

divinglog
Site Admin
Posts: 5176
Joined: Sat Feb 08, 2003 21:02
Location: Coburg
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Re: Pairing a New Iphone

Post by divinglog »

Hi

Safari is not needed, but iTunes, but I guess that's also installed. Have you tried to reset your WiFi router?

Kind regards,
Sven

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