Problems with Suunto Downloader and S. Stinger
Problems with Suunto Downloader and S. Stinger
Hi,
Maybe one of you faces the same problem:
Since I installed the latest version of Diving Log I do not manage to download dive profiles with Suunto Downloader (2.9.6.7) directly into the log.
The only way is to download dives with Suunto Dive Manager and import those with Diving Log.
What happens: After connecting the Stinger it is recoqnized by DL and it will start downloading the dive profiles. After that job is done there is a message as : 'Can't Open File' and errorcode -1 appears !
What can I do ?
Might there be a problem with Windows Vista ?
Thanks for help !!
Maybe one of you faces the same problem:
Since I installed the latest version of Diving Log I do not manage to download dive profiles with Suunto Downloader (2.9.6.7) directly into the log.
The only way is to download dives with Suunto Dive Manager and import those with Diving Log.
What happens: After connecting the Stinger it is recoqnized by DL and it will start downloading the dive profiles. After that job is done there is a message as : 'Can't Open File' and errorcode -1 appears !
What can I do ?
Might there be a problem with Windows Vista ?
Thanks for help !!
Hi Ben
Try to use the new version of the downloader you can find in the menu
File > Import > Suunto Transfer (.NET 2.0)
In the download dialog click the "Advanced Settings" button and change the location of the "XML File" to your personal document folder (C:\Users\Your Username\Documents\SuuntoXML.xml)
Try to use the new version of the downloader you can find in the menu
File > Import > Suunto Transfer (.NET 2.0)
In the download dialog click the "Advanced Settings" button and change the location of the "XML File" to your personal document folder (C:\Users\Your Username\Documents\SuuntoXML.xml)
Did you run the Suunto downloader on Vista before the update successfully? Or is it a new install on this computer?
If it is a new install:
If you have installed Diving Log into "C:\Program Files\Diving Log 4.0" and you have another harddrive or partition you can try to uninstall and install it to another drive than C:\
We are currently not sure what the problem could be. Maybe Vista is blocking the temporary download file on C:\ drive, but it is not for sure. I'm using Vista, but have no Suunto to test the download itself.
If it is a new install:
If you have installed Diving Log into "C:\Program Files\Diving Log 4.0" and you have another harddrive or partition you can try to uninstall and install it to another drive than C:\
We are currently not sure what the problem could be. Maybe Vista is blocking the temporary download file on C:\ drive, but it is not for sure. I'm using Vista, but have no Suunto to test the download itself.
hello,
i have the same problem with a Vyper and Diving Log 4.0.9
installed on drive C.
starting Diving Log with administrator permissions the old (not .NET) works fine.
the .NET download fails with: Runtime Error and then SuuntoXML Error: -1
while "downloading dive profile"
without administrator permissions:
old DL: Can't open file ... Fehlernummer -1
.NET DL: same as with admin permission
greetings
ULi
i have the same problem with a Vyper and Diving Log 4.0.9
installed on drive C.
starting Diving Log with administrator permissions the old (not .NET) works fine.
the .NET download fails with: Runtime Error and then SuuntoXML Error: -1
while "downloading dive profile"
without administrator permissions:
old DL: Can't open file ... Fehlernummer -1
.NET DL: same as with admin permission
greetings
ULi
Last edited by TheULi on Wed Jan 09, 2008 17:32, edited 1 time in total.
No, not myself, but I don't have a Suunto here to test. But there are several people having this problem since the last update. I think it is how Vista handles wrinting into C:\Program Files\Diving Log 4.0
Vista redirects all file write commands into a virtual folder, normally it works without problem, but it seams that the new downloader search the file in C:\Program Files... and not in the virtual folder.
I'm now changing the temporary XML file into the Temp folder by default where the downloader should have full access.
Vista redirects all file write commands into a virtual folder, normally it works without problem, but it seams that the new downloader search the file in C:\Program Files... and not in the virtual folder.
I'm now changing the temporary XML file into the Temp folder by default where the downloader should have full access.
OK, I have a version to try. Its not yet the complete change, but I found something I want to test first. Please download this zip file: Downloader.zip
Extract it into the Diving Log program folder and replace the old files. Then start Diving Log, the .NET 2.0 downloader, press "Advanced Settings" and then the "Reset" button and "OK". Then try the download.
Extract it into the Diving Log program folder and replace the old files. Then start Diving Log, the .NET 2.0 downloader, press "Advanced Settings" and then the "Reset" button and "OK". Then try the download.