Dive Log Import Error

dennis.ser · Post by **dennis.ser** » Mon Dec 17, 2007 09:09

I'm sorry if this question is stupid but this is my first time trying out Diving Log 4.0 to download the dive logs from my Suunto D9.

Unfortunately I get an error number: 15 every time I choose Suunto Dive Computer. I have verified the connection is correct at Com6 from my system settings.

Please advise. Thank you.

James Connell · Post by **James Connell** » Mon Dec 17, 2007 18:26

Which version of the Downloader are you using? The latest version is needed to download a D9. At least V 2.5.6.1. But I'd recommend the newest release., V2.9.5.8. That is available on my website.

Post by **divinglog** » Mon Dec 17, 2007 18:39

Yes, you need to update the Suunto downloader to support the D9. Go to http://liquidimagephoto.com/ and click on "Suunto Tools" on the left side. Download the "Suunto Downloader V 2.9.5 build 8" zip file and extract it into the Diving Log program folder. Then it should work.

dennis.ser · Post by **dennis.ser** » Tue Dec 18, 2007 22:41

Thanks James and Dear Administrator. I've done exactly as instructed but still the problem remains. I've capture some screen shots and will send to your e-mails for review. Any other ideas?

James Connell · Post by **James Connell** » Wed Dec 19, 2007 22:45

dennis.ser wrote: Any other ideas?

You will find a file in C:\ named "CDBLOG.txt" would you please send this file to me??

dennis.ser · Post by **dennis.ser** » Thu Dec 20, 2007 01:17

James .. tried searching for the file u mentioned but couldn't find it. Just for the record the system is on Vista if it's of any help.

James Connell · Post by **James Connell** » Thu Dec 20, 2007 01:32

Not really - I've never used Vista. And if all goes well I never will. That is one overblown POS from Micro$haft. It would be better if you could spec a different Opsys when you buy a new box.

I need that file to help deduce the trouble. Do you know any one with XP that you could test on? I don't even know if Vista will let my app write the file.

[edit] And that was the problem, vista has a 'protection' scheme that prevents writing to the root directory. I have revised build on the site.
But it also has an experimental Com routine. please try it. The CDBLOG.txt file will be in C:\CDBLOG\CDBLOG.txt but YOU must create the directory the program won't [/edit]

Post by **divinglog** » Thu Dec 20, 2007 03:01

Yes, Vista is very restrictive doing anything on C:\ (and any subfolders)
James, I suggest you write the logfile into the folder of the SuuntoXML.exe file, this should work on Vista (even in C:\Program Files)

James Connell · Post by **James Connell** » Thu Dec 20, 2007 08:47

divinglog wrote:James, I suggest you write the logfile into the folder of the SuuntoXML.exe file, this should work on Vista (even in C:\Program Files)

I considered that, Sven, but I don't want to get too tricky with the file,
and I really don't want to have to track down the correct folder for each installation.

Post by **divinglog** » Thu Dec 20, 2007 12:38

OK, I understand. In VB there is a function App.Path which delivers the current application folder, I thought there is something similar in C. What I've forgotten: In the personal user folder (Documents) you can also write without problems on Vista (only as side note).

James Connell · Post by **James Connell** » Thu Dec 20, 2007 22:22

OK, I implemented the change to write the debug file to the program directory. New version on the site. Would a few D users give it a try? I have a changed 'read' routine that should be better.
Unfortunately, I can't do any testing at the moment. The shop I get my test units from is sold out till after newyear.

dennis.ser · Post by **dennis.ser** » Fri Dec 21, 2007 08:38

James .. I have installed the new version. Where do I extract the report or file to send it to you?