Download Subgear XP-3G

Discussions about Diving Log 6.0 - questions and hints
Post Reply
Papesa
Posts: 2
Joined: Sun Apr 28, 2019 12:29

Download Subgear XP-3G

Post by Papesa » Sun Apr 28, 2019 12:44

Hi,
I have problem to download data from ma Subgear XP-3G.
I have error : <DC_STATUS_NODEVICE>
The message into log file is :
ERROR: No dive computer found [in uwatec_smart. c:186 (uwatec_smart_device_open)]
INFO: libdivecomputer-0.dll version: 0.7-devel

Thanks you for help
:D

divinglog
Site Admin
Posts: 5090
Joined: Sat Feb 08, 2003 21:02
Location: Coburg
Contact:

Re: Download Subgear XP-3G

Post by divinglog » Sun Apr 28, 2019 13:29

Hi

Well, the message already says it, the dive computer is not found. :wink: Make sure the irda sensor is pointing directly to the receiver, that the dive computer is switched on and that the Irda dongle drivers are working correctly. Let me know if you have still problems.

Kind regards,
Sven

Papesa
Posts: 2
Joined: Sun Apr 28, 2019 12:29

Re: Download Subgear XP-3G

Post by Papesa » Sun Apr 28, 2019 16:05

Hi Sven,
Thank you. :wink:
It finally worked. I had to change my computer and do it on W7.
On the W10, it does not work due to non present driver for that version.
Thank you.

divinglog
Site Admin
Posts: 5090
Joined: Sat Feb 08, 2003 21:02
Location: Coburg
Contact:

Re: Download Subgear XP-3G

Post by divinglog » Sun Apr 28, 2019 18:37

Hi

Good to hear that it works on Windows 7, but normally it should also work on Windows 10. Try to uninstall the IRDA driver from the device manager and let Windows reinstall it. Maybe you need another dongle for Windows 10, but mine is working without problems.

Kind regards,
Sven

Post Reply