Suunto D4I Novo

Discussions about Diving Log 6.0 - questions and hints
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GUILLERMO_MG
Posts: 12
Joined: Sat Aug 12, 2017 22:54

Suunto D4I Novo

Post by GUILLERMO_MG » Tue May 01, 2018 08:13

Hello, I have a Suunto D4I Novo and I can not download the dives, the following error appears:
INFO: Open: name = COM4
ERROR: Access Denied (5) [in serial_win32.c: 294 (dc_serial_open)]
ERROR: Failed to open the serial port. [in suunto_d9.c: 155 (suunto_d9_device_open)]


INFO: libdivecomputer-0.dll version: 0.7.0-devel

divinglog
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Re: Suunto D4I Novo

Post by divinglog » Tue May 01, 2018 12:36

Hi

"Access Denied" usually means another application is blocking the COM port. Please close all applications, start Diving Log and try it again to see if it works. Make sure COM 4 is the correct COM port. Try also to download with Suunto DM to see if that works.

Kind regards,
Sven

GUILLERMO_MG
Posts: 12
Joined: Sat Aug 12, 2017 22:54

Re: Suunto D4I Novo

Post by GUILLERMO_MG » Tue May 01, 2018 18:25

It seems that if that was it, thank you very much.
A greeting.

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