DC_Status_Protocol error

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silversinker
Posts: 4
Joined: Wed May 24, 2017 06:51

DC_Status_Protocol error

Post by silversinker » Thu May 25, 2017 06:12

Hi,

I have been using this app with my Dive Systems iDive DAN computer with no issues for several years. Now, all of a sudden I am getting the error DC_STATUS_PROTOCOL, dump file below. As far as I am aware there have been no changes, I have even tried a different cable, but the error remains. It connects via COM6.

INFO: Open: name=COM6
INFO: Configure: baudrate=115200, databits=8, parity=0, stopbits=0, flowcontrol=0
INFO: Timeout: value=1000
INFO: Sleep: value=300
INFO: Purge: direction=3
INFO: Write: size=6, data=550210ED0C2E
INFO: Read: size=1, data=55
INFO: Read: size=1, data=0C
INFO: Read: size=14, data=10040076BB320100000000062AAF
INFO: Write: size=6, data=5502988DF2B9
INFO: Read: size=1, data=55
INFO: Read: size=1, data=03
INFO: Read: size=5, data=985815A8AF
ERROR: Received NAK packet with error code 58. [in divesystem_idive.c:336 (divesystem_idive_transfer)]


INFO: libdivecomputer-0.dll version: 0.6.0-devel
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divinglog
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Re: DC_Status_Protocol error

Post by divinglog » Thu May 25, 2017 19:21

Hi

Have you installed a firmware update recently to the dive computer? The DiveSystem iX3m received a firware update 4.0 which is causing a similar error. Does the download work with the DiveLogger software?

Kind regards,
Sven

TnT
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Joined: Thu Nov 29, 2007 14:53
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Re: DC_Status_Protocol error

Post by TnT » Mon May 29, 2017 11:15

silversinker wrote:
Thu May 25, 2017 06:12
ERROR: Received NAK packet with error code 58. [in divesystem_idive.c:336 (divesystem_idive_transfer)]
This error code indicates that there are no dives available. If that's indeed correct, then you won't be able to download dives with the diverlogger application either.
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silversinker
Posts: 4
Joined: Wed May 24, 2017 06:51

Re: DC_Status_Protocol error

Post by silversinker » Thu Jun 01, 2017 14:43

I have not upgraded the firmware for several months & all was OK after last update

There are 7 dives recorded, so I don't think that is the issue

TnT
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Re: DC_Status_Protocol error

Post by TnT » Fri Jun 02, 2017 17:20

Have you tried to download your dives with Ratio's Diverlogger application? How many dives does it download?
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silversinker
Posts: 4
Joined: Wed May 24, 2017 06:51

Re: DC_Status_Protocol error

Post by silversinker » Wed Apr 11, 2018 18:18

I to have just encountered issues downloading dives having had no issues for several years. The error log is as below:

NFO: Open: name=COM6
INFO: Configure: baudrate=115200, databits=8, parity=0, stopbits=0, flowcontrol=0
INFO: Timeout: value=1000
INFO: Sleep: value=300
INFO: Purge: direction=3
INFO: Write: size=6, data=550210ED0C2E
INFO: Read: size=0, data=
ERROR: Failed to receive the packet start byte. [in divesystem_idive.c:258 (divesystem_idive_receive)]
INFO: Sleep: value=100
INFO: Write: size=6, data=550210ED0C2E
INFO: Read: size=0, data=
ERROR: Failed to receive the packet start byte. [in divesystem_idive.c:258 (divesystem_idive_receive)]
INFO: Sleep: value=100
INFO: Write: size=6, data=550210ED0C2E
INFO: Read: size=0, data=
ERROR: Failed to receive the packet start byte. [in divesystem_idive.c:258 (divesystem_idive_receive)]
INFO: Sleep: value=100
INFO: Write: size=6, data=550210ED0C2E
INFO: Read: size=0, data=
ERROR: Failed to receive the packet start byte. [in divesystem_idive.c:258 (divesystem_idive_receive)]
INFO: Sleep: value=100
INFO: Write: size=6, data=550210ED0C2E
INFO: Read: size=0, data=
ERROR: Failed to receive the packet start byte. [in divesystem_idive.c:258 (divesystem_idive_receive)]
INFO: Sleep: value=100
INFO: Write: size=6, data=550210ED0C2E
INFO: Read: size=0, data=
ERROR: Failed to receive the packet start byte. [in divesystem_idive.c:258 (divesystem_idive_receive)]
INFO: Sleep: value=100
INFO: Write: size=6, data=550210ED0C2E
INFO: Read: size=0, data=
ERROR: Failed to receive the packet start byte. [in divesystem_idive.c:258 (divesystem_idive_receive)]
INFO: Sleep: value=100
INFO: Write: size=6, data=550210ED0C2E
INFO: Read: size=0, data=
ERROR: Failed to receive the packet start byte. [in divesystem_idive.c:258 (divesystem_idive_receive)]
INFO: Sleep: value=100
INFO: Write: size=6, data=550210ED0C2E
INFO: Read: size=0, data=
ERROR: Failed to receive the packet start byte. [in divesystem_idive.c:258 (divesystem_idive_receive)]
INFO: Sleep: value=100
INFO: Write: size=6, data=550210ED0C2E
INFO: Read: size=0, data=
ERROR: Failed to receive the packet start byte. [in divesystem_idive.c:258 (divesystem_idive_receive)]


INFO: libdivecomputer-0.dll version: 0.6.0

divinglog
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Re: DC_Status_Protocol error

Post by divinglog » Wed Apr 11, 2018 18:33

Please download the latest libdivecomputer version from here and copy it into the Diving Log program folder:

http://www.libdivecomputer.org/builds/d ... uter-0.dll

Make sure the correct manufacturer (DiveSystem or RATIO) is selected and the correct computer model. Then try to download again.

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