Autu Update fails

Discussions about Diving Log 6.0 - questions and hints
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scubarew
Posts: 3
Joined: Tue Jun 05, 2012 17:50

Autu Update fails

Post by scubarew »

Hi,

I've been unable to update from version 6.01 using auto update for some time. The download finishes and runs and lets me know that it needs to restart Diving Log to complete the update. When diving log tries to restart I immediatley get the message that Diving Log has stopped working and eventually the program closes. I've tried adding Diving Log as a exception to my security software (Kaspersky) and have run it with the security software completely disabled but this hasn't worked either.

Let me know if you need any other details.

Andrew
divinglog
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Re: Autu Update fails

Post by divinglog »

Hi Andrew

This still sounds like a security software issue. Please make sure you add also the "Update.exe" file from the Diving Log program folder to the whitelist, not just the Divelog.exe

KInd regards,
Sven
scubarew
Posts: 3
Joined: Tue Jun 05, 2012 17:50

Re: Autu Update fails

Post by scubarew »

It turned out that I needed to be signed in with my full admin account to get it work. My standard account doesn't have full admin rights.
divinglog
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Posts: 5777
Joined: Sat Feb 08, 2003 21:02
Location: Coburg
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Re: Autu Update fails

Post by divinglog »

Thank you for the hint, good to know!
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