Download problem with Suunto Vyper

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Gareth
Posts: 6
Joined: Sun May 31, 2015 15:12

Download problem with Suunto Vyper

Post by Gareth »

I have an original Suunto Vyper.

It is connected to the computer by a SERIAL interface cable (not a USB interface cable).

I am unable to download dives from it. I get the following error message.

Suunto XML Error:9999

And the following error file
16:04:59_593_1F7C: Info:: Version = 3.1.4.30
16:04:59_609_1F7C: Debug:: CommandLine = "C:\Program Files\Diving Log 5.0\SuuntoXML.exe" -file="C:\Users\USER\AppData\Roaming\Diving Log\SuuntoXML.xml" -port="COM1" -um -version=2 -fmt -top= -left= -gradient=1 -cdblog="C:\Users\USER\AppData\Roaming\Diving Log\SuuntoXML"
16:04:59_625_1F7C: Detail:: sAPIThread::Create()
16:04:59_640_1F7C: Info:: Gradient="ON"
16:04:59_890_1F7C: Detail:: sAPIThread::Set() with: file="C:\Users\USER\AppData\Roaming\Diving Log\SuuntoXML.xml" port="\\.\COM1" Options=0x4620F
16:04:59_968_1FF0: Detail:: Device_Comm::Create() Port Opened (308)
16:04:59_968_1FF0: Error:: Device Type1: Canceled
16:05:02_495_1F7C: Detail:: Device_Comm::Destroy()
16:05:02_542_1F7C: Detail:: Device_Comm::Port Closed
16:05:02_542_1F7C: Detail:: sAPIThread::Destroy()
16:05:02_542_1F7C: Info:: FormClose(): Returning 9999

--- Diving Log Output ---

Diving Log version: 5.0.15.0
3.1.4.30
Windows version: Windows 7
Download start: 31/05/2015 16:04:58
Download end: 31/05/2015 16:05:02
CommandLine: -file="C:\Users\USER\AppData\Roaming\Diving Log\SuuntoXML.xml" -port="COM1" -um -version=2 -fmt -top= -left= -gradient=1 -cdblog="C:\Users\USER\AppData\Roaming\Diving Log\SuuntoXML"
Exitcode received: 9999
Run as administrator: False


Any pointer or suggestions to fixing the download problem will be greatfully received.

Gareth
Gareth
Posts: 6
Joined: Sun May 31, 2015 15:12

Re: Download problem with Suunto Vyper

Post by Gareth »

Ha .... Found it - need to run Diving Log as an administrator.
divinglog
Site Admin
Posts: 5768
Joined: Sat Feb 08, 2003 21:02
Location: Coburg
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Re: Download problem with Suunto Vyper

Post by divinglog »

Strange, it should also work as normal user. Have you tried the "Universal Downloader" instead of the Suunto Downloader?
Gareth
Posts: 6
Joined: Sun May 31, 2015 15:12

Re: Download problem with Suunto Vyper

Post by Gareth »

I was able to download the Vyper using the Suunto programs

Dive Manager
and
Suunto DM5

I then tried directly downloading the Suunto using the option in Diving Log 5.0, but was unsuccessfull.
(Which is where the above error message came from.) Having noted that the error message said;
Run as administrator: False
I then opened Diving Log 5.0 as an administrator and had no problem using the download option.

Gareth
divinglog
Site Admin
Posts: 5768
Joined: Sat Feb 08, 2003 21:02
Location: Coburg
Contact:

Re: Download problem with Suunto Vyper

Post by divinglog »

Hi Gareth

In Diving Log there is also a generic downloader, called "Universal Downloader" with a blue arrow icon. I think this one should be working without running Diving Log as administrator.

Kind regards,
Sven
Gareth
Posts: 6
Joined: Sun May 31, 2015 15:12

Re: Download problem with Suunto Vyper

Post by Gareth »

Sven

The universal downloader worked OK in normal mode (not as administrator). I will use this in future.

Thanks

Gareth
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