Suunto download dives fails

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lpj@dadlnet.dk
Posts: 2
Joined: Tue Aug 16, 2011 05:22

Suunto download dives fails

Post by lpj@dadlnet.dk »

Hi
I hope you can help me on this. Just bin on a diving trip, and used my Suunto D4. I transferred dives every day to Diving Log, but suddently after 3 days it couldn't be done anymore, the download function continued to 100%, stayed there for a long time, and then returned an error message and closed down without any downloads. I tried downloading to the Suunto software instead (Suunto DM4) without any problems, profile etc. was logged, but this software in its simplicity is of little use, so I would rather continue with Diving Log, which I enjoy a lot. I enclose the beginning and end of the log-file from Diving Log below, that might explain the reason, thanks in advance.

Leif

16:34:52_491_EB4: Info:: Version = 3.0.2.27
16:34:52_491_EB4: Debug:: CommandLine = "C:\Program Files\Diving Log 5.0\SuuntoXML.exe" -file="C:\ProgramData\Diving Log\SuuntoXML.xml" -port="\\.\COM10" -um -version=2 -fmt -top= -left= -gradient=1 -cdblog="C:\ProgramData\Diving Log\SuuntoXML"
16:34:52_491_EB4: Detail:: sAPIThread::Create()
16:34:52_506_EB4: Info:: Gradient="ON"
16:34:52_506_EB4: Detail:: sAPIThread::Set() with: file="C:\ProgramData\Diving Log\SuuntoXML.xml" port="\\.\COM10" Options=0x4620F
16:34:52_569_FA0: Detail:: Device_Comm::Create() Port Opened (0)
16:35:00_759_FA0: Info:: Did Not Find Device Type 1
16:35:00_759_FA0: Detail:: Device_Comm::Destroy()
16:35:00_930_FA0: Detail:: Device_Comm::Create() Port Opened (0)
16:35:01_820_FA0: Detail:: DownloadControl::Create.RingBuffer() , size = 0x7D91
16:35:01_820_FA0: Info:: Found Device Type2
16:35:01_820_FA0: Info:: Downloading Device
16:35:03_972_FA0: Detail:: Device: MaxDepth=0xBC6,TotalTime=0x56B,TotalDives=0x1C
16:35:06_000_FA0: Info:: Downloading Dive 1
16:35:06_000_FA0: Info:: DownLoadControl::FetchHeader()
16:35:06_000_FA0: Detail:: RingBuffer::read() begin
16:35:06_000_FA0: Detail:: Page::fetch() Reading profile @ address 0x570
16:35:06_780_FA0: Detail:: Page::fetch() Reading profile @ address 0x5A6
16:35:07_560_FA0: Detail:: RingBuffer::read() Completed amount = 78
16:35:07_560_FA0: Detail:: DownLoadControl:: Header Size = 76
16:35:07_560_FA0: Detail:: DownLoadControl:: Newer @ &0x609 Older @ &0x570
16:35:07_560_FA0: Info:: DownLoadControl::FetchProfile(): begin
16:35:07_560_FA0: Detail:: DownLoadControl::FetchProfile(): ProfileLength = 77
16:35:07_560_FA0: Detail:: RingBuffer::read() begin
16:35:07_560_FA0: Detail:: Page::fetch() Reading profile @ address 0x5BC
16:35:08_325_FA0: Detail:: RingBuffer::read() Completed amount = 77
16:35:08_325_FA0: Info:: Download Complete
16:35:08_325_FA0: Info:: Downloading Dive 2

-----------

16:41:00_121_FA0: Info:: Downloading Dive 98
16:41:00_121_FA0: Info:: DownLoadControl::FetchHeader()
16:41:00_121_FA0: Detail:: RingBuffer::read() begin
16:41:00_121_FA0: Detail:: Page::fetch() Reading profile @ address 0x7FE2
16:41:00_885_FA0: Detail:: Page::fetch() Reading profile @ address 0x19A
16:41:01_665_FA0: Detail:: RingBuffer::read() Completed amount = 78
16:41:01_665_FA0: Detail:: DownLoadControl:: Header Size = 76
16:41:01_665_FA0: Detail:: DownLoadControl:: Newer @ &0x49D Older @ &0x7C8C
16:41:01_665_FA0: Info:: DownLoadControl::FetchProfile(): begin
16:41:01_665_FA0: Error:: RingBuffer::size() Len=0 start=32814 end=1181
16:41:01_665_FA0: Error:: start > MemoryTop
16:41:01_665_FA0: Detail:: DownLoadControl::FetchProfile(): ProfileLength = 0
16:41:01_665_FA0: Detail:: RingBuffer::read() begin
16:41:01_665_FA0: Error:: RingBuffer::read() Length = 0

--- Diving Log Output ---

Diving Log version: 5.0.2.0
3.0.2.27
Windows version: Windows 7
Download start: 09-08-2011 16:34:49
Download end: 09-08-2011 16:41:16
CommandLine: -file="C:\ProgramData\Diving Log\SuuntoXML.xml" -port="\\.\COM10" -um -version=2 -fmt -top= -left= -gradient=1 -cdblog="C:\ProgramData\Diving Log\SuuntoXML"
Exitcode received: 3
Run as administrator: True
divinglog
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Posts: 5780
Joined: Sat Feb 08, 2003 21:02
Location: Coburg
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Re: Suunto download dives fails

Post by divinglog »

Hi Leif

You can try to use the Universal Downloader in Diving Log.

Kind regards,
Sven
dervish00
Posts: 39
Joined: Fri Aug 24, 2007 16:21
Location: Russia

Re: Suunto download dives fails

Post by dervish00 »

Hi, Sven!

I have the same error. Wrote about it in neigbour tread. Yes, newest version of Universal downloader (UD) load profiles perfectly, but Suunto downloader in use is little bit better - after use UD don't calculate time between dives, don't set up Air temperature and can't to know is dive repeat or no - each time parameter "repeat dive" set up for "no". For these reasons I (maybe I forgot some troubles) prefer use Suunto downloader instead UD.
divinglog
Site Admin
Posts: 5780
Joined: Sat Feb 08, 2003 21:02
Location: Coburg
Contact:

Re: Suunto download dives fails

Post by divinglog »

Then you have to contact James Connell, the developer of the Suunto Downloader. I cannot do much in that case, unfortunately.
lpj@dadlnet.dk
Posts: 2
Joined: Tue Aug 16, 2011 05:22

Re: Suunto download dives fails

Post by lpj@dadlnet.dk »

Hi
I tried using the universal downloader, but it doesn't work at all. After selecting the correct COM-port and model, and after connecting the Suunto D4 in Data transfer mode, when selecting to start download it immediatly gives me the message "Transfer interupted!", without having the slightest progress on the bar.

Is it possible to locate the error and correct it? I would be really sorry to have to abandon Diving Log, as it contains all my logged dives at the moment - not the last 4 ones due to the error, though.

Regards Leif
TnT
Posts: 262
Joined: Thu Nov 29, 2007 14:53
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Re: Suunto download dives fails

Post by TnT »

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