Diving Log - Supportforum

I have some good news for you. I'm currently working on adding support for the Nitek Q to the libdivecomputer project. So in the near future divinglog will support direct download from the Nitek Q. It's not completely ready yet, but I'm making progress. Downloading data from the dive computer alread...

The fact that also smarttrak has trouble (and likely fails due to the same reason), indicates that the problem is not at the application level. Maybe faulty hardware, or a problem with the driver? Try uninstalling the driver, rebooting and then installing again. Or try the dongle on a different PC. ...

See the libdivecomputer website for instructions on how to collect the data I need to add support for a new device. If you are lucky and the communication protocol is identical (or similar enough) to the already supported Tusa IQ-750, then you could give the atom2 test application a try. See this to...

Does your Gekko have a low battery? That's a very common reason for the type of failure I see in the log. The PC communication requires more power than normal. So if the battery is relative low, there might still be plenty of power left for diving, but not for using the PC interface. Did it ever wor...

See this topic for instructions on how to report problems with the universal downloader.

The "access denied" error (thanks google translate!) is usually because some other application has already opened the serial port. On Windows, serial ports are opened with exclusive access permissions, which means only one application can have the serial port open. Try to find out which ap...

The "Log Errors" checkbox is shown before the downloader tries to connect to the dive computer. So if the bluetooth serial port is present, you can use this logging feature. If the download fails, this log will tell what went wrong.

The Shearwater application uses native bluetooth communication, while the Universal Downloader in divinglog uses serial port emulation. Unfortunately, in most cases this serial emulation mode isn't activated by default (e.g. no serial port is assigned to bluetooth device) and you'll need to create t...

Can you enable the "Log errors" checkbox, and then when the download fails, click the "Show error logfile" link to open the error log? Then send me this file. You can find my email address on the libdivecomputer website.

Glad to hear the Uwatec Smart downloader works fine for you! But if you don't mind, can you still send me the data from your dive computer? I would like to fix the bug in libdivecomputer too.

Moeilijk vanop afstand te zeggen welke applicatie de seriële poort geopend heeft. Maar als ik een gokje mag wagen, kies ik voor Suunto DM4. Die applicatie opent de seriële poort automatisch bij het opstarten en inpluggen van de usb kabel. Probeer eens je pc the herstarten, en dan enkel divinglog te ...

ERROR: Access is denied (5) [in serial_win32.c:96 (serial_open)] Dit betekent dat een andere applicatie de seriele poort al geopend heeft. Sluit dit af, en probeer opnieuw. Ik selecteer Cobra In log zie ik Suunto_Vyper ?? Dat is normaal. Verschillende modellen uit een zelfde family gebruiken hetzel...

Probeer eens met de Universal Downloader. Zorg ervoor dat je de "Log errors" optie aanvinkt. Daarmee wordt een logfile aangemaakt indien de download zou falen. Je kan die logfile openen door op de "Show error logfile" link te klikken.

Might be a bug in libdivecomputer. See this topic for instructions on how to report a bug:
viewtopic.php?f=10&t=1296

Do you have firmware V12? Older versions will not work.