IOS Sync IP not found

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DiverRob
Posts: 2
Joined: Wed May 17, 2017 19:40

IOS Sync IP not found

Post by DiverRob » Wed May 17, 2017 19:48

Evening

Ive been having an issue for a while now, I cannot sync my logbook to my iPhone

I get the error message -- No valid IP address

I have synced successfully in the past.

Any help ?

iPhone Sync Analytics - 17/05/2017 20:38:37

Diving Log Sync Version: 6.0.8.0
Windows Version: 6.3.14393
Windows Name: Windows 10 (Build 14393)

iPhone Name:
Sync Version:
Device Type: Unknown
Host Name:
Local IP:
Port:

dnssd.dll: 3.1.0.1
Ws2_32.dll: 10.0.14393.0 (rs1_release.160715-1616)
ZeroconfService.dll: 0.6.0.0
System.Data.SQLite.dll: 1.0.60.0

Status Log:

Search Bonjour devices
Device Search Error
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DiverRob
Posts: 2
Joined: Wed May 17, 2017 19:40

Re: IOS Sync IP not found

Post by DiverRob » Wed May 17, 2017 20:32

Fixed ..

I tried to sync to my ipad and that worked, then tried again on my iPhone and that worked too !!

Happy Diver !!

divinglog
Site Admin
Posts: 4698
Joined: Sat Feb 08, 2003 21:02
Location: Coburg
Contact:

Re: IOS Sync IP not found

Post by divinglog » Wed May 17, 2017 20:34

Hi

Normally you do not have to configure the IP and port manually, so the problem is more low level. Please see here for sync problems and solutions:

http://www.divinglog.de/blog/?page_id=2124

In most cases the firewall is the root of the problem, especially if you have Avast. See the link above how to configure Avast and add Diving Log to the white list of allowed applications. Try also to restart your router and make sure you iPhone is connected to the local WiFi network (no guest network, no cellular only).

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