iPhone connection not possible

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aklau
Posts: 1
Joined: Sat Aug 04, 2012 13:23

iPhone connection not possible

Post by aklau »

Hi all,

I just got Divelog for iPhone 4s (1.7.4) and try to connect to Divelog 5.0 (Windows 7).

I tried everything i found so for in different blog including:
- Restart Router, iphone PC
- Reinstalled Bonjour service on Laptop
- Swicthed off firewall
- Manuall added TCP adress and port number un sync dialog

Ther is no error message at al except "Network Error" in the Synch dialog. I tried everithing but i still can't connect.

Regards Andy
divinglog
Site Admin
Posts: 5768
Joined: Sat Feb 08, 2003 21:02
Location: Coburg
Contact:

Re: iPhone connection not possible

Post by divinglog »

Hi Andy

Contact Greg from More Mobile Software: support (at) moremobilesoftware.com
He has some advanced tips so we can track down the reason of the problem.

Kind regards,
Sven
rene
Posts: 65
Joined: Sun Sep 12, 2010 19:07
Location: France

Re: iPhone connection not possible

Post by rene »

Hello,

You can also try pinging your iPhone from the PC : find the IP address of your iPhone, open a console on Windows then type 'ping <the ip address>'. Some routers isolate Wi-Fi connections.

You should have something like that (times and ip addresses should be different, however).

You could also try to synchronize your iPhone in Wi-Fi with iTunes to verify the connectivity.

If it doesn't work, try connecting your laptop with a ethernet cable to the router.
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