Synchronization problems

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JohnnyS
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Joined: Mon Sep 03, 2018 17:34

Synchronization problems

Post by JohnnyS » Mon Sep 03, 2018 17:45

Hi

I can't synchron diving log with my iphone. When I open the sync window I got this message :
" Pleace install Itunes or Bonjour for windows "
But I have allready installed Itunes on my comp

divinglog and my iphone can't connect.

divinglog
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Location: Coburg
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Re: Synchronization problems

Post by divinglog » Mon Sep 03, 2018 21:48

Hi

Have you installed iTunes from the Windows Store? This probably won't work. You either have to install the normal setup from the Apple website or the Bonjour service:

https://support.apple.com/kb/DL999

Kind regards,
Sven

tkrisanda
Posts: 1
Joined: Wed Aug 23, 2017 17:16

Re: Synchronization problems

Post by tkrisanda » Mon Sep 17, 2018 00:28

I am having the same problem trying to sync a PC with an iPhone X. The synchronization "wheel" on the phone just spins and the "synchronize to iPhone" radio button on the PC is grayed out and will not work. Used to work fine about a month ago! Thanks

divinglog
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Re: Synchronization problems

Post by divinglog » Mon Sep 17, 2018 13:59

Are you sure you have the same problem? Do you also get the message "Pleace install Itunes or Bonjour for windows"? If not, it is a different problem. If you get the same message, please see my answer to the first post.

If you don't get this message, it is likely a firewall problem. Please see here for tips how to solve this:

http://www.divinglog.de/blog/?page_id=2124

Let me know if it still does not work.

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