Lost license?

Discussions about Diving Log 6.0 - questions and hints
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SHaase
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Joined: Thu Dec 31, 2015 06:12

Lost license?

Post by SHaase » Mon Nov 20, 2017 22:04

Hi, I recently replaced my laptop and when I went to reinstall Diving Log from the Microsoft Store, it's not showing me as owning Diving Log any longer. Did the existing licenses get nuked such that I need to repurchase it?

divinglog
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Re: Lost license?

Post by divinglog » Mon Nov 20, 2017 23:44

Have you purchased the Diving Log app from the Microsoft Store or the desktop version from my website? Both are different applications. The desktop version is using a license key sent via email and is available from my website (not in the Microsoft Store)

If you've purchased the Windows Store app, you can download the full version again from the Windows Store with the same Microsoft account.

SHaase
Posts: 4
Joined: Thu Dec 31, 2015 06:12

Re: Lost license?

Post by SHaase » Wed Nov 22, 2017 17:07

Ah, thank you! I had forgotten that I had bought it from the website and not the MS Store. :)

divinglog
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Re: Lost license?

Post by divinglog » Wed Nov 22, 2017 23:36

You can retrieve your desktop code at any time from here: http://www.divinglog.de/english/support/sendkey.php

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