Tusa Zen IQ-900 Import Issue
Tusa Zen IQ-900 Import Issue
When I import my dive data in Diving Log 6.0, the program doesn't read the temperature data from my Tusa Zen IQ-900. Everything else appears to be ok, just missing the temperature data.
-K2
-K2
Re: Tusa Zen IQ-900 Import Issue
Hi
Do you download the dive computer directly with Diving Log or do you import from a file? If you import a file, please send it to info (at) divinglog.de
Kind regards,
Sven
Do you download the dive computer directly with Diving Log or do you import from a file? If you import a file, please send it to info (at) divinglog.de
Kind regards,
Sven
Re: Tusa Zen IQ-900 Import Issue
Downloading directly from the computer in to Diving Log 6.0 results in the temperature data missing. When I import my dive data from the dlg file generated by Tusa's program results in the temperature data appearing in Diving Log.
Re: Tusa Zen IQ-900 Import Issue
I'll need a memory dump of your dive computer to investigate this. Download the universal test application, and run it with these options:
Replace <COMx> with the correct serial port (typically COM3). Afterwards, email me the atom2.log and atom2.bin files.
Code: Select all
universal.exe -v -l atom2.log -m atom2.bin -b atom2 <COMx>
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Re: Tusa Zen IQ-900 Import Issue
TnT -
Thanks for taking a look at this. Had no luck with universal.exe. The text of the atom2.log is below.
[0.000011] DATETIME 2015-10-12T11:02:30Z (1444647750)
[0.000229] VERSION 0.5.0-devel (c72bdfe4e4175cb7ad2eb3dc4caa0e9fd9c12962)
[0.000809] Opening the device (Oceanic Atom 1.0, COM3).
[0.001517] INFO: Open: name=COM3
[0.002984] ERROR: The system cannot find the file specified (2) [in ../../source/src/serial_win32.c:152 (serial_open)]
[0.003236] ERROR: Failed to open the serial port. [in ../../source/src/oceanic_atom2.c:548 (oceanic_atom2_device_open2)]
[0.003659] ../../source/examples/universal.c:763: Error opening device.
[0.004136] Result: Input/output error
I tried several things...
1. COM ports 1-4
2. With Diving Log 6.0 and Tusa Data Log 1.0.9 running
3. Without Diving Log 6.0 and Tusa Data Log 1.0.9 running
4. With my dive computer screen showing 'PC' and without
COM3 is the correct COM port. Using that COM port both programs can communicate with the computer and download.
I'm assuming my Tusa Zen is basically an Oceanic Atom2?
Thanks again,
-K2
Thanks for taking a look at this. Had no luck with universal.exe. The text of the atom2.log is below.
[0.000011] DATETIME 2015-10-12T11:02:30Z (1444647750)
[0.000229] VERSION 0.5.0-devel (c72bdfe4e4175cb7ad2eb3dc4caa0e9fd9c12962)
[0.000809] Opening the device (Oceanic Atom 1.0, COM3).
[0.001517] INFO: Open: name=COM3
[0.002984] ERROR: The system cannot find the file specified (2) [in ../../source/src/serial_win32.c:152 (serial_open)]
[0.003236] ERROR: Failed to open the serial port. [in ../../source/src/oceanic_atom2.c:548 (oceanic_atom2_device_open2)]
[0.003659] ../../source/examples/universal.c:763: Error opening device.
[0.004136] Result: Input/output error
I tried several things...
1. COM ports 1-4
2. With Diving Log 6.0 and Tusa Data Log 1.0.9 running
3. Without Diving Log 6.0 and Tusa Data Log 1.0.9 running
4. With my dive computer screen showing 'PC' and without
COM3 is the correct COM port. Using that COM port both programs can communicate with the computer and download.
I'm assuming my Tusa Zen is basically an Oceanic Atom2?
Thanks again,
-K2
Re: Tusa Zen IQ-900 Import Issue
COM3 doesn't even exist, so it can't be the correct one. Usb-serial ports will only appear if the pc interface is connected to your PC, so make sure it's connected before starting the test application!KTwo wrote: [0.001517] INFO: Open: name=COM3
[0.002984] ERROR: The system cannot find the file specified (2) [in ../../source/src/serial_win32.c:152 (serial_open)]
...
COM3 is the correct COM port. Using that COM port both programs can communicate with the computer and download.
On Windows, only one application can have the serial port open. So if Diving Log or Tusa Data Log is already communicating with the dive computer, then other applications will fail. But in that case the error would be different. Just having those applications open (without active communication) shouldn't cause any problems.
No, they are different devices, but they do share the same communication protocol.KTwo wrote:I'm assuming my Tusa Zen is basically an Oceanic Atom2?
Jef
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Re: Tusa Zen IQ-900 Import Issue
Jef -
Latest problem . . . Now all I get is this:
[0.000011] DATETIME 2015-10-13T01:51:01Z (1444701061)
[0.000411] VERSION 0.5.0-devel (c72bdfe4e4175cb7ad2eb3dc4caa0e9fd9c12962)
[0.000784] ../../source/examples/universal.c:973: No matching device found.
Followed by 'Usage:', 'Options', and 'Supported Backends' lists.
The dive computer is in download mode - displays 'PC' and the 120 second count down timer.
COM3 exists now - I can download to Tusa software but not Diving Log.
-K2
Latest problem . . . Now all I get is this:
[0.000011] DATETIME 2015-10-13T01:51:01Z (1444701061)
[0.000411] VERSION 0.5.0-devel (c72bdfe4e4175cb7ad2eb3dc4caa0e9fd9c12962)
[0.000784] ../../source/examples/universal.c:973: No matching device found.
Followed by 'Usage:', 'Options', and 'Supported Backends' lists.
The dive computer is in download mode - displays 'PC' and the 120 second count down timer.
COM3 exists now - I can download to Tusa software but not Diving Log.
-K2
Last edited by KTwo on Tue Oct 13, 2015 02:47, edited 1 time in total.
Re: Tusa Zen IQ-900 Import Issue
But you said in your first posting that you can download to Diving Log and just the temperature data was missing? Now you say you can't download anymore? I think the applications are blocking each other. Please make sure you're running only one application during your tests (Tusa OR Diving Log OR the Universal.exe)
Re: Tusa Zen IQ-900 Import Issue
When running universal.exe today, it was the only program running. I ran Tusa Data Logger and Diving Log to confirm that COM3 was the correct port. For some reason Tusa Data Logger worked and Diving Log did not. Probably related to operator error. I'm not worried about that now. Universal.exe doesn't give me the 'can't find COM3' error so that part is correct. Neither Tusa or Diving Log were running when I ran universal.exedivinglog wrote:But you said in your first posting that you can download to Diving Log and just the temperature data was missing? Now you say you can't download anymore? I think the applications are blocking each other. Please make sure you're running only one application during your tests (Tusa OR Diving Log OR the Universal.exe)
Re: Tusa Zen IQ-900 Import Issue
That means you didn't use the correct options.KTwo wrote:Latest problem . . . Now all I get is this:
[0.000011] DATETIME 2015-10-13T01:51:01Z (1444701061)
[0.000411] VERSION 0.5.0-devel (c72bdfe4e4175cb7ad2eb3dc4caa0e9fd9c12962)
[0.000784] ../../source/examples/universal.c:973: No matching device found.
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Re: Tusa Zen IQ-900 Import Issue
I was executing this command figuring that it didn't match the required options/format for universal.exe figuring that it was leveraging hidden development options.TnT wrote:Replace <COMx> with the correct serial port (typically COM3).Code: Select all
universal.exe -v -l atom2.log -m atom2.bin -b atom2 <COMx>
If that's not the case, I will go back and look at command formatting and figure out the correct command.
K2
Re: Tusa Zen IQ-900 Import Issue
You have to use the command like that:
Code: Select all
universal.exe -v -l atom2.log -m atom2.bin -b atom2 COM3
Re: Tusa Zen IQ-900 Import Issue
I guess I was a little unclear in my earlier response about my use of the universal.exe command. Yes, I was using it just like you typed it: "universal.exe -v -l atom2.log -m atom2.bin -b atom2 COM3"
But now I have another issue and that is intermittent functioning of the com port. Neither Tusa Datalogger or Diving Log 6.0 can see the com port. And the universal.exe command is back to not seeing COM3 either. So I need to fix that and get that to function reliably before going any further.
But now I have another issue and that is intermittent functioning of the com port. Neither Tusa Datalogger or Diving Log 6.0 can see the com port. And the universal.exe command is back to not seeing COM3 either. So I need to fix that and get that to function reliably before going any further.
Re: Tusa Zen IQ-900 Import Issue
Email sent.TnT wrote:Afterwards, email me the atom2.log and atom2.bin files.
Thanks for all your help.
-K2