Can not connect Suunto Eon Steel

3rd party extensions (phpDivingLog, dive computer downloader,...)
Knightman
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Can not connect Suunto Eon Steel

Post by Knightman » Thu Mar 19, 2015 22:15

When i connect suunto Eon steel, to Diving log I don't see a com port to connect with.
If i connect to the Suunto DM5 program It connect fine.
What can i do?

divinglog
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Re: Can not connect Suunto Eon Steel

Post by divinglog » Sat Mar 21, 2015 01:26

That is indeed strange. Does the Eon Steel connect normally via USB cable to the PC, or is it Bluetooth?

Knightman
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Re: Can not connect Suunto Eon Steel

Post by Knightman » Sat Mar 21, 2015 16:11

It connect with the USB kabel but there is no com poort that i can find on my computer.
and for the Diving log it need a com poort.
it works with suunto DM5 with out any problem

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Re: Can not connect Suunto Eon Steel

Post by divinglog » Sat Mar 21, 2015 20:50

I found out that the EOS Steel is using native USB and does not require a COM port. Please download this update and extract it into the Diving Log program folder. Then the port list will be disabled for the Steel and you can start the download. Please let me know if it works.

Knightman
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Re: Can not connect Suunto Eon Steel

Post by Knightman » Sat Mar 21, 2015 22:39

When i did the update i can go to the download but when i use the button it clossed the program.
I did it 3 times with the same results

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Re: Can not connect Suunto Eon Steel

Post by divinglog » Tue Mar 24, 2015 17:37

There seems to be a problem in libdivecomputer for the EON stell on Windows. I've informed the developer so he can look into this. In the meantime, you can import the data from Suunto DM to Diving Log.

Knightman
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Re: Can not connect Suunto Eon Steel

Post by Knightman » Tue Mar 24, 2015 20:13

Oke thanks for your time i will do that because i like the Diving log more

TnT
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Re: Can not connect Suunto Eon Steel

Post by TnT » Wed Mar 25, 2015 07:33

As far as I know, nobody has ever tested the Eon Steel on Windows using libdivecomputer before. Libdivecomputer uses the libusb library for the USB communication. This requires the winusb driver to be installed for the device. My guess is that this driver isn't installed. There is simple tool named zadig for installing the winusb driver:

http://zadig.akeo.ie/

Note that this will replace the existing driver (if any) for the device. So this might break the Suunto application. In that case you'll have to re-install the Suunto driver afterwards.
libdivecomputer developer
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http://www.libdivecomputer.org/donate.html

Knightman
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Re: Can not connect Suunto Eon Steel

Post by Knightman » Fri Mar 27, 2015 12:59

I have done everyting but now i get the a fail from Microsoft Visual C++ Runtime Library:

Assertion faild
Program: C:\Program Files (x86)\Divinglog.exe
File: device.c
Line: 356

Expression: Progress ->maximum !=0

TnT
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Re: Can not connect Suunto Eon Steel

Post by TnT » Fri Mar 27, 2015 13:49

That assertion should only be triggered if there is a bug in the code. Are you trying to download from a device without any dives yet? I've build a version with the assert disabled. Drop it into the divinglog installation directory (backup the existing dll), and try again.

http://libdivecomputer.org/builds/exper ... uter-0.dll
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http://www.libdivecomputer.org/donate.html

Knightman
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Re: Can not connect Suunto Eon Steel

Post by Knightman » Fri Mar 27, 2015 14:04

I think it's working
Your right it is a new device without diving data.
In 2 weeks i go to Egypt for 2 weeks diving then i have some data to test it
I will let you know if it's working

Thanks for your time

lmichaels
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Joined: Sun Jun 19, 2011 05:19

Re: Can not connect Suunto Eon Steel

Post by lmichaels » Tue Apr 14, 2015 02:32

divinglog wrote:I found out that the EOS Steel is using native USB and does not require a COM port. Please download this update and extract it into the Diving Log program folder. Then the port list will be disabled for the Steel and you can start the download. Please let me know if it works.

I tried this with no luck.

lmichaels
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Re: Can not connect Suunto Eon Steel

Post by lmichaels » Tue Apr 14, 2015 02:33

divinglog wrote:That is indeed strange. Does the Eon Steel connect normally via USB cable to the PC, or is it Bluetooth?

USB

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Re: Can not connect Suunto Eon Steel

Post by divinglog » Tue Apr 14, 2015 03:34

Have you also done this?
TnT wrote:As far as I know, nobody has ever tested the Eon Steel on Windows using libdivecomputer before. Libdivecomputer uses the libusb library for the USB communication. This requires the winusb driver to be installed for the device. My guess is that this driver isn't installed. There is simple tool named zadig for installing the winusb driver:

http://zadig.akeo.ie/

Note that this will replace the existing driver (if any) for the device. So this might break the Suunto application. In that case you'll have to re-install the Suunto driver afterwards.
TnT wrote:That assertion should only be triggered if there is a bug in the code. Are you trying to download from a device without any dives yet? I've build a version with the assert disabled. Drop it into the divinglog installation directory (backup the existing dll), and try again.

http://libdivecomputer.org/builds/exper ... uter-0.dll

lmichaels
Posts: 4
Joined: Sun Jun 19, 2011 05:19

Re: Can not connect Suunto Eon Steel

Post by lmichaels » Thu Apr 16, 2015 23:02

divinglog wrote:Have you also done this?
TnT wrote:As far as I know, nobody has ever tested the Eon Steel on Windows using libdivecomputer before. Libdivecomputer uses the libusb library for the USB communication. This requires the winusb driver to be installed for the device. My guess is that this driver isn't installed. There is simple tool named zadig for installing the winusb driver:

http://zadig.akeo.ie/

Note that this will replace the existing driver (if any) for the device. So this might break the Suunto application. In that case you'll have to re-install the Suunto driver afterwards.
TnT wrote:That assertion should only be triggered if there is a bug in the code. Are you trying to download from a device without any dives yet? I've build a version with the assert disabled. Drop it into the divinglog installation directory (backup the existing dll), and try again.

http://libdivecomputer.org/builds/exper ... uter-0.dll

The EON Steel will not show up in the upper dropdown box. I was checking in the Device Manager under the USB and nothing shows there. Up above in options in View menu an options is show hidden devices. When clicked the Suunto shows up but is grayed out "not connected". This shows up if the computer is connected or not.

Got any other ideas?

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